Delete my online data
WhatPlane has no accounts. The only things we can hold about you are tied to your WhatPlane ID, so there is nothing to sign in to. Here is how to remove it.
In the app (instant)
Open WhatPlane, go to Friends, then ONLINE, and choose Delete online data. This erases, from our server, your leaderboard entry and name, your waiting messages, your block list and reports, and your ID's record. Nothing else needs doing. The game on your phone keeps working and you can join again later with a fresh start.
If you can't open the app
If you lost your phone, restore your Hangar export on a new one: it carries your ID, so you can delete from the
app. If that isn't possible, email support@valkynox.ai with your short ID (it looks like
7K2M-93FA and is shown in the app and next to your name on the leaderboard). Because IDs are visible, we
will ask you to prove the ID is yours, for example by changing your display name to a phrase we send you, then we
delete everything and confirm by email. We usually answer within 7 days.
What gets erased
- Leaderboard entry, display name and scores
- Friend messages waiting to be collected, sent or received
- Block list and any reports you made or that name you
- The record of your ID, including when you last used it
Data held on your phone is yours: clear WhatPlane's storage in Android settings, or uninstall the app.